Resident Financial Assistance Application

Download Financial Assistance Application Packet

Living Well Foundation Resident Instructions

Financial Assistance Application

1. The Community Executive Director (ED), with assistance from the Business Office Manager (BOM), is the staff member who will discuss the details of this program with the resident.

2. Before an Application Packet is submitted, the resident must meet the following eligibility criteria:

• Must be a current resident in good standing for at least:
  • Independent Living: Five years from move-in date (all IL years of residency apply to the requirement for Care Services eligibility).
  • Care Services: Three years from move-in date from outside of the community.
• Must have a demonstrated financial need as determined by our Foundation Board.
• Source of income/assets have incurred substantial interruption prior to temporary assistance from the Living Well Foundation.

3. The ED will review the Application Packet with the resident and answer any initial questions. The resident should be reminded that the program is strictly for residents with demonstrated financial need. Please ask the resident to explain their situation. The resident must be informed that applications are reviewed on a quarterly basis.

4. The completed application along with requested documentation (see attached documentation list on the application), should be delivered to the Community Business Office. The BOM will forward the materials to the Director of Philanthropy.

5. When the Director of Philanthropy has received the resident application, they will send a letter or email to the resident informing them of the receipt of the application and that the application will be reviewed by our Foundation Board at the next quarterly meeting. A copy of the application will be provided to each Foundation Board Member. our Foundation Board will review the application and if needed request any additional information or documentation from the resident or resident’s family members.

6. The Director of Philanthropy will send a decision letter to the resident and a copy to the BOM. If the resident is denied assistance, they have 14 business days to make an official written request to the Director of Philanthropy for a reconsideration by our Foundation Board based upon additional information provided along with the written request.

7. If financial assistance is accepted, the Director of Philanthropy will contact the Community (ED and BOM) to confirm the assistance amount, frequency, term of payment and any other details concerning payment. The payments will be sent electronically to the community. Any on-going payments will be scheduled and generated on the scheduled due date.